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Thomas Nelson Installs An Automated Returns Process

June 24, 2010GetUsROI LLC , a thought leader in the areas of Warehouse and Distribution Management Systems and Services Oriented Architectures (SOA), has once again underscored its competence and immense knowledge-base by adding another satisfied client to its long list of testimonials. Thomas Nelson, a leading publisher of Christian books and products recently went live with a custom Automated Returns System, created by GetUsROI LLC.


“It is really a testament to the creativity and operational savviness of the leaders in the distribution center at Thomas Nelson. It is an extremely clever system,” says Mark Fralick, president of GetUsROI. “Everyone has some sort of returns problem they are trying to solve”, he continues, “Thomas Nelson has a unique systematic way to produce revenue from it – turning a typically negative situation into something very positive. We were tasked with creating a fully integrated, highly automated version of their existing, more manual, process. It was an incredible task that was entrusted to GetUsROI. We understood this and took it very seriously.”


Joel Beasley, the Vice President of Distribution at Thomas Nelson, remarked: “Mark and the team at GetUsROI LLC enabled us to take our vision to reality with 100% success. We always had a very high degree of confidence in GetUsROI and our level of trust in them has only increased after what we’ve managed to achieve with our new automated returns system. Implementations with GetUsROI are very calm, non-events for our operation staff. Their ability to create this new system and do it in a way that seamlessly integrates to our existing WMS is simply unmatched.”


“As a team that thrives under challenges, we have loved every second that we spent on the Thomas Nelson project. Joel and the operations staff at Thomas Nelson are top notch and extremely creative - the new automated returns process wouldn’t have seen the light of the day without their ingenuity,” concluded Mark.

About GetUsROI


GetUsROI LLC has its operational bases in Montgomery (Texas) and Brookfield (Wisconsin) and expertise in implementing Warehouse Management Systems (WMS), RFID systems, software development & implementation, high-end consulting services, RedPrairie MOCA development & subcontracting, and high level “Expert to the Experts” advice and guidance. For more information, please visit, email or call +1 262.264.0477

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